Subject: Tech Support Candidate - Ankush Kumar
From: Ankush Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Apr 2022 06:40:14 -0400

| | Tech Support Test

Name | Ankush Kumar
E-mail | [email-masked]
Phone Number | (91) 9948730612
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

As I know how to fix the problem if I get error on website.
1. Restart the internet connection
2. Disable the firewall and Antivirus
3.Clear the browser cache
4. Flush the DNS cache
5. Change the DNS Servers
These steps will follow to solve the problems.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

As I know
1. Open the setting on my phone.
2 Select on Bluetooth.
3.Click on Bluetooth and make sure its turn on and check under
Available device.
4. Tap the name of Bluetooth device. If got them you want to pair
with your blutooth speaker.
5. Then finally connected with your Bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | Because I have some skill to growth in this industry and I am also suits for this job role .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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