Subject: Tech Support Candidate - Supriy Christian
From: Supriy Christian <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Apr 2022 06:25:54 -0400

Tech Support
Test

Name

Supriy
Christian

E-mail

[email-masked]

Phone Number

(91) 7383204707

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Ahmedabad

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Hitech

CSR

June, 19

20k

Previous Employer 2

Shaishya academy

Manager

June,
17

18k

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check web address for typo.

Clear cache and coookies.

Check whether web server is down.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open
bluetooth settings.

Turn on bluetooth.

On the list of devices, select speaker and connect.

What according to you makes you a good candidate
for customer service or technical support job?

Good
communication skills

Clear in explanation.

On a scale of 1 - 5 please rate your
fluency in spoken English

4