Subject: Tech Support Candidate - Ayush Sharma
From: Ayush Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Apr 2022 05:49:00 -0400

| | Tech Support Test

Name | Ayush Sharma
E-mail | [email-masked]
Phone Number | (NA) NA
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | PIlibhit
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, Try visiting any other website to check internet dis connectivity and be sure that your internet connection is working.

Try to restart the device.
check if the website is down for everybody.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly select the Bluetooth option of the speaker.
Start Bluetooth of your mobile and press the Bluetooth icon. after the Bluetooth settings opens, Select the device name which you want to connect
and pair the device .

What according to you makes you a good candidate for customer service or technical support job?

I have good problem solving skills and easily able to understand the problem at hand and use simple language to explain the solution.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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