Subject: Tech Support Candidate - Kritika Kumari
From: Kritika Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Apr 2022 11:59:56 -0400

Tech Support
Test

Name

Kritika
Kumari

E-mail

[email-masked]

Phone Number

(110091) 7048901853

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic
Hardware
- Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

N/A

N/A

N/A

N/A

Previous Employer 1

N/A

N/A

N/A

N/A

Previous
Employer 2

N/A

N/A

N/A

N/A

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

F5

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Step 1:
Switch on Bluetooth on both mobile and

speaker

Step 2: Go to more setting in mobile(bluetooth)

Step 3: Search the device

Step 4: Pair the device

FINALLY READY TO PLAY MUSIC !

What according to you makes you a good candidate
for customer service or technical support job?

I have
good communication skills,I am eager to learn new things, I am confident and
Extrovert person.

On a scale of 1 - 5 please rate your
fluency in spoken English

3