Subject: Tech Support Candidate - BISAL SHOW
From: BISAL SHOW <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Apr 2022 06:19:32 -0400

| | Tech Support Test

Name | BISAL SHOW
E-mail | [email-masked]
Phone Number | (70763) 10747
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Durgapur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dynamic 365 pvt. Ltd. | Jr. Technical Consultant | 7/3/22 | 15000
Previous Employer 1 | Bharat Forge (sgk company) | Graduate Engineer Trainee | 12/04/2021 | 13200
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will try to get Error notification.
2. Analysis with the problem.
3. I will find solution from internet.
4. Then I will rectify that problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Start mobile and bluetooth speaker.
2. Trying to do settings in both bluetooth devices.
3. Start them , then pair them.
4. Give them some time to connect then they will connect.

What according to you makes you a good candidate for customer service or technical support job?

1. I have done a course from IIT MADRAS ON BETTER SPOKEN ENGLISH.
2 I have Technical knowledge of computer science , IT and Mechanical Engineering.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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