Subject: Tech Support Candidate - Jyoti Pandey
From: Jyoti Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Apr 2022 05:44:26 -0400

Tech Support
Test

Name

Jyoti
Pandey

E-mail

[email-masked]

Phone Number

(91) 9380971618

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Faridabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat
Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I will check my internet connection
working properly or not, then I will try to refresh the

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

I will
firstly make my Bluetooth mode on in my phone then I will search for that
particular Bluetooth Speaker name in my phone's Bluetooth section if it matches
then l will connect by typing password.

What according to you makes you a good candidate
for customer service or technical support job?

I am
fresher having technical knowledge, I easily understand the solution of any
problem related to technical background.

On a scale of 1 - 5
please rate your fluency in spoken English

4