Subject: English Language Test - Muhammed Suhail
From: Muhammed Suhail <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Apr 2022 04:15:12 -0400

| | Foreign Language Screening Test

Name | Muhammed Suhail    /  (091) 7909212836    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,

Hope you are doing well. Sorry to inform you that the address given to the courier has misleaded. Please check the whether it is correct to be deliver it on time.

Regards,

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

We are extremely sorry for having such a problem from our company. Our team will meet you as soon as possible for the further steps.

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