Subject: Tech Support Candidate - Nisha sengar
From: Nisha sengar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Apr 2022 12:44:34 -0400

| | Tech Support Test

Name | Nisha sengar
E-mail | [email-masked]
Phone Number | (91) 8791799638
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Hathras(Uttar Pradesh)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1-first, let's figure out  where the problem is.
2-check the connection it is working properly or not.
3-See if the problem is on your end and for others also.
4-check another browser
5- Try another device
5-Ensure you are using update version of the operating system and supported browser
6-clear all the cache

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-swipe down from the top of the screen
2-Touch and hold bluetooth.
3-Tap pair new device.If you do not find pair new device ,check under available device or tap more.Refresh.
4-Tap the name of the bluetooth device  you want to pair with your device.
6-Now your device is connected.

What according to you makes you a good candidate for customer service or technical support job? | According to me i am absolutely fit for this position. I have good communication and problem solving skills.I always remain calm even in pressure.For satisfying a customer you should  always be calm and positive.so i think i an fit for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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