Subject: Tech Support Candidate - Deepthi Kalamati
From: Deepthi Kalamati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Apr 2022 07:31:12 -0400

| | Tech Support Test

Name | Deepthi Kalamati
E-mail | [email-masked]
Phone Number | (91) 9154240684
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad - Telanagana
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | Fresher | Fresher | Fresher
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart my device
2. Check whether the internet connection works
3. To check whether the website is down for me Or else for others also

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1: Put the speaker in pairing mode. Switch on the speaker and long press the Bluetooth button on the device. ...
Step 2: Switch on Bluetooth on mobile phone. Go to settings in your phone (both Android and iOS) and select the Bluetooth settings option. ...
Step 3: Wait for the phone to connect

What according to you makes you a good candidate for customer service or technical support job? | It's all about my attitude in addition to your academic qualification, like I should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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