Subject: Tech Support Candidate - Muskan Gupta
From: Muskan Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Apr 2022 03:55:01 -0400

Tech Support
Test

Name

Muskan
Gupta

E-mail

[email-masked]

Phone Number

(79871) 02974

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Html
css

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

No

-

0

-

Previous Employer 1

Bajaj auto finance

Telecaller

Feb 2021

10000

Previous
Employer 2

No

-

0

-

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will restart the browser and try to check the
network connections

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Switch on
the bluetooth of both devices then connect via linking devices by a
code

What according to you makes you a good candidate
for customer service or technical support job?

To
maintain customer's need

On a scale of 1 - 5 please rate your
fluency in spoken English

3