Subject: Tech Support Candidate - Peeyush Jakhmola
From: Peeyush Jakhmola <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 31 Mar 2022 00:33:50 -0400

| | Tech Support Test

Name | Peeyush Jakhmola
E-mail | [email-masked]
Phone Number | (+91) 8630644697
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dehradun
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Sunmax auto engineering pvt ltd | Production engineer | 26Dec 2020 | 22000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I'll check if I have entered the name of the website correctly or not after that I'll refresh the browser and after that I'll check my network connection and will check if my internet is working or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly I'll open the bluetooth on my mobile and speaker respectively.
I'll search the bluetooth speaker devices on my mobile.
After search I'll connect the bluetooth speaker with my mobile.

What according to you makes you a good candidate for customer service or technical support job? | I think I have problem solving and technical skills which are required for a technical support job other than that I also feel I have the listening and effective communication skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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