Subject: Tech Support Candidate - MOHD KAMRAN KHAN
From: MOHD KAMRAN KHAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Mar 2022 11:42:25 -0400

Tech Support
Test

Name

MOHD KAMRAN
KHAN

E-mail

[email-masked]

Phone Number

(011) 9990923310

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

ANI(Asian News International)

IT/Tech support
Engineer

Working

22 k

Previous Employer 1

Multivirt Ind pvt.Ltd

Technical
support engineer

8 months

Previous
Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1: I will
refresh the page

2: I will make sure that JavaScript is enabled.

3: Sometimes cookies should be enabled.

4: Web browser up to date.

5: If its not opening then restart the web browser.

6: If everything fails then we can try Another browser.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

In
Bluetooth go to setting then search your coneected or available device then
connect to the same speaker you were searching for

What according to
you makes you a good candidate for customer service or technical support
job?

Technical support job , itself a very technical word.

I love being technical and its a backbone of any setup.

And i know that very well that i can troubleshoot, manage and fix
it.

On a scale of 1 - 5 please rate your fluency in
spoken English

4