Subject: English Language Test - jyoti Kumari
From: jyoti Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Mar 2022 01:28:14 -0400

| | Foreign Language Screening Test

Name | jyoti Kumari     /  (91) 8825355487    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer
I apologize for late delivery
Our delivery partner try reach your address but your address was wrong. Please update your right address.
Thanking you....

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul
I registered your complaint. Our apologies for scratch product delivered to you. As soon as possible product will be return and your money back.
Thanking you...
Homebox Team.

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