Subject: Tech Support Candidate - Nimisha John
From: Nimisha John <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Mar 2022 03:53:31 -0400

| | Tech Support Test

Name | Nimisha John
E-mail | [email-masked]
Phone Number | (+91) 7356235781
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mayur Vihar Phase 3 East Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I'll check my internet connection.
Then I will troubleshoot netwkork related issues from settings. If there's no network issue I'll try again after sometime because there are chances of heavy traffic.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the speaker.
Switch on the Bluetooth on the mobile and start searching for available devices.
Select the name of the speaker from the devices shown and connect to it.

What according to you makes you a good candidate for customer service or technical support job? | I have good communication skills and will be able to deal with customers in a convincing manner . I will listen to there problems carefully and provide necessary support for solving the issue.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |