Subject: Tech Support Candidate - Vishal Waghmare
From: Vishal Waghmare <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Mar 2022 10:34:15 -0400

Tech Support
Test

Name

Vishal
Waghmare

E-mail

[email-masked]

Phone Number

(91) 8180857290

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Navi Mumbai

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Orange Business Sevices Technology Pvt Ltd

sr.Server Engineer

40000

Previous Employer 1

S2 Infotech Pvt Ltd

Server
Engineer

25000

Previous Employer 2

CMS infosystem Pvt Ltd

FMS
Engineer

10000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check the device lan/network connection

Ping the website

Clear the history & cache

Try another browser

Check proxy enable or disable

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Enabled the
Bluetooth of phone

Enable Discovery Device

Power on the speaker

Pair The Speaker with Phone

Connect the Speaker & use It.

What according to you makes you a good candidate
for customer service or technical support job?

academic
qualification, Technical Experience & Knowledge, soft-spoken, good listener,
problem solver, helpful, team builder.

On a scale of 1 - 5
please rate your fluency in spoken English

5