Subject: Tech Support Candidate - Manish Kushwaha
From: Manish Kushwaha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Mar 2022 05:03:36 -0400

Tech Support
Test

Name

Manish
Kushwaha

E-mail

[email-masked]

Phone Number

(+91) 8419013530

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida sector 70

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly we will have to make sure that our
internet connection is working. Then we have to check that website is down for
only me or for other also.We will have to also check that our browser is up to
date. Clear all your cache and cookies. Restart the device

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth.

Click on pair devices.

We will have to also check on available devices.

Waiting for connecting the device

What according to
you makes you a good candidate for customer service or technical support
job?

I can quickly find out the problems, prioritize them, and
solve them .

I have a passion for this job

I can adopt any new technology very quickly for working.

On a
scale of 1 - 5 please rate your fluency in spoken English

4