Subject: Tech Support Candidate - Rahul Bhardwaj
From: Rahul Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Mar 2022 04:35:34 -0400

| | Tech Support Test

Name | Rahul Bhardwaj
E-mail | [email-masked]
Phone Number | (91) 9729201173
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I think there have a lot of problem in it. But are the major problem occured in all of the web sites but we can resolve it with the help of different steps mean check about the internet connection, or restart the system thats are the real basic fact other wise there have some programing error. Then check it from the scratch.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Ist check the system on there bluetooth like phone and speaker both then check into the mobile phone there have name of the speaker bluetooth or not if not then refresh the system or pair the bluetooth with the speaker.

What according to you makes you a good candidate for customer service or technical support job?

I think the 1st quality is punchuality and timelessness is the important quality of an employee
Dedication for my job.
Better communication with the customer.
Enjoying to taking with people.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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