Subject: Arabic Language Test - MOHAMMED GAMAL ABDO SALEH
From: MOHAMMED GAMAL ABDO SALEH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Mar 2022 01:33:41 -0400

| | Foreign Language Screening Test

Name | MOHAMMED GAMAL ABDO SALEH    /  (91) 9646984710    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

DEAR CUSTOMER

THANK YOU FOR CONTACTING US

WE APOLOGIES TOM HEAR THAT
BASED ON THE INFORMATION WE HAVE THAT THE COURIER CONTACT YOU ON THE BUT THE ADDRESS WAS WONG SO PLEASE PROVIDE THE CORRECT ADDRESS AND WE WILL TRAY TO CONTACT YOU AS SOON AS POSSIBLE.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

DEAR CUSTOMER

THANK YOU FOR CONTACTING US

AS PER THE INFORMATION WE HAVE THAT THE ORDER GIVEN TO YOU AND NO SCRATCHES ON IT . SO PLEASE CHECK IT AGAIN AND CONTACT US .

DO NOT BE HESITATE TO CONTACT US.

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