Subject: English Language Test - Megha Chaudhary
From: Megha Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Mar 2022 10:49:09 -0400

Foreign Language
Screening Test

Name

Megha
Chaudhary    /  (91) 9911788266
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear
customer

As per the information which I can see our courtier person tried to deliver the
product to your address but the address was not found .So it’s my request to
you that you please reorder that item and make the corrections to your address
if there is any error.

Regards

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
sir

The product can’t be replaced now neither your money as there is a policy of
each and every brand that the product should be opens and seen properly at the
time of opening in front of the installers or either you should have recorded
while opening the box.

Regards