Subject: Tech Support Candidate - Aman Kumar
From: Aman Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Mar 2022 08:59:57 -0400

| | Tech Support Test

Name | Aman Kumar
E-mail | [email-masked]
Phone Number | (302017) 8949591266
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I will check for the wifi connection.
Secondly, I will check the router , if the wire is properly connected or not
And at last I will call my ISP(internet service provider) and tell him my issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Press start button to start the speaker.
Press bluetooth button to enabled the bluetooth on your speaker
And at last enabled the bluetooth on your phone and search for the nearby connection and connect it

What according to you makes you a good candidate for customer service or technical support job? | I think, I am a perfect fit for the tech support role because I possess a good knowledge on some basic technical terms and after doing CCNA course I also got a good hold over basic networking concept.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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