Subject: English Language Test - Ashish Bali
From: Ashish Bali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Mar 2022 02:02:30 -0400

| | Foreign Language Screening Test

Name | Ashish Bali    /  (91) 8860106592    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I will explain him/her about the situation and ask him/her to send the correct address for the delivery of the particular order.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I will apologize him for the same and will help him with the replacement of the product.

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