Subject: English Language Test - Harish Kumar Jangid
From: Harish Kumar Jangid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Mar 2022 08:11:02 -0400

| | Foreign Language Screening Test

Name | Harish Kumar Jangid     /  (301001) 9413953743    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | If this is a situation.i would say sorry for your trouble mam but i think so mam you have given different address than your main address that's why you have been facing this issue mam. Due to this issue over delivery agent couldn't get your right place mam. Where he has to deliver the package. In this case could you please order your product again with right delivery address mam thank to purchase from us. You are a valuable customer for us mam
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry for this issue sir. We have got your email sir and as we know your issue sir over team will contact with you soon sir regarding your issue sir. If this is a problem then over team will come to your house and they will provide you right help according to the condition of tv sir thank you contacting with us. You are valuable customer for us. We will provide you right help soon sir

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