Subject: English Language Test - Ayasha Khan
From: Ayasha Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Mar 2022 06:24:52 -0400

| | Foreign Language Screening Test

Name | Ayasha Khan    /  (+91) 7545838685    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear costomer..
The address given by you is wrong please check the address given by you . Please give us the correct address...
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear costomer
We are sorry on behalf of our company we will try to rectify the mistek made on our side, if you want the scratched tv to be returned then we will do It. If you want, you can change the tv and give another and that too in good price..
Thank you

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