Subject: Tech Support Candidate - SAURAV SHARMA
From: SAURAV SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Mar 2022 04:34:06 -0400

Tech Support
Test

Name

SAURAV
SHARMA

E-mail

[email-masked]

Phone Number

(122001) 8396888598

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Gurgaon

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

LN Malviya infra projects Pvt Ltd.

Desktop support Engineer

Notice
period

30k

Previous Employer 1

LK HONDA

Sales and
service Engineer

16 November 2020

25k

Previous
Employer 2

Vivo mobile India private limited

Quality engineer

13 February
2018

22k

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Refresh the page. ...

Make sure JavaScript is enabled. ...

Make sure Cookies are enabled. ...

Clear your cache and cookies. ...

Make sure your web browser is up to date. ...

Restart your web browser. ...

Try a different web browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Steps to
connect Bluetooth speaker.

Put the speaker in pairing mode.

Switch on Bluetooth on mobile phone.

Wait for the phone to connect.

Connect and Play music.

What according to you makes you a
good candidate for customer service or technical support job?

In my opinion technical support job can able to resolve the
ticket in a stipulated time that will require any kind good job.

On a
scale of 1 - 5 please rate your fluency in spoken English

4