Subject: English Language Test - Ahmad Seyar Noori
From: Ahmad Seyar Noori <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Mar 2022 04:08:50 -0400

Foreign Language
Screening Test

Name

Ahmad Seyar
Noori    /  (+91) 9319034049    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Greetings of the day to you

Dear Sir\Madam

Thank you from your purchase from us. Your order has been placed and handed to
the courier but your address seems to be wrong. Make sure that its correct and
your order will be delivered soon. Thanks for your patience.

Best regards

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Sir/Madam

I have received your email and i will sent a team to you right away.

Thank you for your purchase best regards.

Sincerely

Or

Dear sir/madam

I find that we are not allowed to do so because we make sure our customer check
the item before installing.

Thank you