Subject: Tech Support Candidate - Ajay kumar Muthyala
From: Ajay kumar Muthyala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Mar 2022 12:21:13 -0400

Tech Support
Test

Name

Ajay kumar
Muthyala

E-mail

[email-masked]

Phone Number

(+91) 8801901417

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Hyderabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Workafella

Maintenance Engineer

21200

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly i will look for error which is displayed
on the system and i will would check my internet connection is stable or not and

If it is error with site i should wait for sometime and access the
website.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Switch on the Bluetooth device by pressing
power button it.

2. Open Bluetooth settings on the mobile phone and turn on the Bluetooth.

3. Search for the bluetooth device and pair it.

If the device asks for the pin, enter 0000.

What according to
you makes you a good candidate for customer service or technical support
job?

I have good communication skills while interacting to the
customers and I have technical skills which would be helpful in it.

On a
scale of 1 - 5 please rate your fluency in spoken English

4