Subject: Tech Support Candidate - Ashwini Kadam
From: Ashwini Kadam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Mar 2022 04:32:56 -0400

| | Tech Support Test

Name | Ashwini Kadam
E-mail | [email-masked]
Phone Number | (431602) 9860019351
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nanded
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Setp1
I will check my internet connection.

Step2
I will open the browser and will go to the setting menu of browser's and I will clear history and cache memory of browser.

Step3
If above solution does not work I will update my browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on mobile bluetooth.
2. On mobile screen it will show the bluetooth devices surround you.
3. Identify your bluetooth speaker name and click on it, it will get connect.

What according to you makes you a good candidate for customer service or technical support job? | I am good candidate for technical support job because I have a technical knowledge, on that basis I can support to cutomer's to resolve their problem even if they does not belongs to that background.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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