Subject: Tech Support Candidate - Abhishek Kanojia
From: Abhishek Kanojia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Mar 2022 03:17:02 -0400

| | Tech Support Test

Name | Abhishek Kanojia
E-mail | [email-masked]
Phone Number | (+91) 8989232830
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rewa
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1. Restart My Device. 2. Make Sure the Internet Connection Works. 3. Make sure search results load properly.4.  Check if the Website is Down for Everybody or Just Me. 5. If searching doesn't work, then there's reason to believe that you're not connected to the Internet. 6. Fix the connection issue before proceeding.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1: Put the speaker in pairing mode. Switch on the speaker and long press the Bluetooth button on the device. ...
Step 2: Switch on Bluetooth on mobile phone. Go to settings in your phone (both Android and iOS) and select the Bluetooth settings option. ...
Step 3: Wait for the phone to connect.

What according to you makes you a good candidate for customer service or technical support job? | According to me i consider myself as a good candidate for this job role. I think i have the desired skills that this job role needs. Despite of having no prior experience in the coorporate world, as a fresher i think , I will do best of me to fulfill the needs of the job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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