Subject: Tech Support Candidate - Shyam kumar Singh
From: Shyam kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Mar 2022 09:44:21 -0400

| | Tech Support Test

Name | Shyam kumar Singh
E-mail | [email-masked]
Phone Number | (844506) 8802830202
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jamshedpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Unique Engineers | Mechanical maintenence Engineer | Till Now | 20k
Previous Employer 1 | Kewla prasad pandey and brother | Mechanical maintenence Engineer | Dec,2019 | 15k
Previous Employer 2 | National construction company | Mechanical maintenence Engineer | Apr,2019 | 13k

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If the Problem Is on Your End or Theirs,
Browse a Cached Version of the Page.
Disable Add-Ons and Other Interfering Software.
Check Another Browser or Incognito Window.
Fix Your DNS.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- Switch on the Bluetooth speaker
2- Opne the mobile Bluetooth.
3- Select the name of Bluetooth speaker and connect.

What according to you makes you a good candidate for customer service or technical support job? | I am Engineering student and I have 3 years experience in industry,I know how to face the situation and tacker the problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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