Subject: Tech Support Candidate - Parth Wadhawan
From: Parth Wadhawan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Mar 2022 05:42:40 -0400

| | Tech Support Test

Name | Parth Wadhawan
E-mail | [email-masked]
Phone Number | (+91) 8899035026
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will firstly check the net connectivity. If it's working fine than we will check the firewall if the website is permissible on network or not. If site is permissible but not getting open on browser than we will try it on other browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly we will open the bluetooth of speaker.Than after switching on the bluetooth of  mobile phone,we will scan the available bluetooth device and pair it with phone.
What according to you makes you a good candidate for customer service or technical support job? | I am from a technical background and having a vision to learn and grow with the favour of organisation along with my personal development
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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