Subject: Tech Support Candidate - HITESH SAHU
From: HITESH SAHU <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Mar 2022 23:43:07 -0400

| | Tech Support Test

Name | HITESH SAHU
E-mail | [email-masked]
Phone Number | (91) 8853869663
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | ALLAHABAD
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NCR Eduservices Pvt Ltd | Maths Expert | Not yet resigned | 17,342
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, I'll try to clear caches and reload my page. If the problem is resolved, it's good else save all work and restart the device and reload the page. We need to check the internet connectivity as well. there may be some issues there or check whether the page is down for you only. There may be cases where the device operation is not working well so it can be sorted by rebooting the device.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth on both devices.
Search for the speaker and pair it with.
Now, it will be connected.

What according to you makes you a good candidate for customer service or technical support job? | I am qualified for this position because I possess all of the skills required for this position, as well as the will to learn new things rapidly. I have good reasoning skills and can solve my problem logically in the time allotted.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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