Subject: Tech Support Candidate - Rajani pareek Rajani
From: Rajani pareek Rajani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Mar 2022 02:03:48 -0400

| | Tech Support Test

Name | Rajani pareek Rajani
E-mail | [email-masked]
Phone Number | (+91) 7023131911
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | pilani(Rajasthan)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Automation

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | firstly,  I'll restart my device because many simple problems can be solved just by restart the device,  then make sure my internet connection works well, and then I'll check this site is only down for me and it just for everyone. I'll open my preferred browser and visit website checker page, such as down for everyone, and just me, then pust enter or return, and look the result from site.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | You are fit for the job and capable of delivering excellent results. You possess skills that are unique, and likely unteachable, which makes you an above average candidate. You'll be an asset to the company and a perfect fit for the team
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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