Subject: English Language Test - Vinita Pal
From: Vinita Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Mar 2022 14:39:35 -0400

Foreign Language
Screening Test

Name

Vinita
Pal    /  (91) 6396881984    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Respect dear customer

Please note that we tried to deliver you order to be address was not correct so
we request you to share with your correct address

Thanking you

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hlw dear
customer

We are sorry to hear that you receive the damage item from our side.

We request to share the photo the damage item then we can check and do the
needful.

Thanking you