Subject: Arabic Language Test - Malik Hamed jubarah
From: Malik Hamed jubarah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Mar 2022 12:06:48 -0400

Foreign Language
Screening Test

Name

Malik
Hamed jubarah    /  (122003) 9711591733
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear
customer

Thank you for sharing your feedback with us

We are sorry for the issue that you have faced from our team

We will inform our team to fix your problem

Thanks

اهلا

شكرا لمشاركة ملاحظاتك معنا

نأسف للمشكلة التي قام بها فريق التوصيل

سنبلغ فريقنا لتحصيل الطلب من العنوان
الخاطئ وتسليمه إلى عنوانك الصحيح

شكرا لكم

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
customer

Thank you for sharing your feedback with us

We are sorry for the issue that you have faced about the scratched TV unit

We will tell our team to fix your TV unit

Thanks

اهلا

نأسف للمشكلة التي واجهتها بخصوص وحدة
التلفزيون المخدوشة

سنخبر فريقنا بإصلاح وحدة التلفزيون الخاصة
بك

شكرا