Subject: Arabic Language Test - YASSIN SIDAHMED
From: YASSIN SIDAHMED <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Mar 2022 08:59:08 -0400

Foreign Language
Screening Test

Name

YASSIN
SIDAHMED    /  (+91) 7674851051    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Sir/Madam,

Greeting from Babyshop.com

Your order have been shipped and handed over to courier company in the
same day you placed the order. Cause of a wrong address You typed the order
returned back again, we are requesting you to reorder it again and make sure of
your Address . Thank you.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul,

We received your Email, our team will reach you to return the TV
cabinet back and check it after two days. Please keep the bill and Track ID with
you .