Subject: Tech Support Candidate - Vivek Malkotia
From: Vivek Malkotia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Mar 2022 07:30:22 -0400

Tech Support
Test

Name

Vivek
Malkotia

E-mail

[email-masked]

Phone Number

(+91) 9205827325

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Teamware Solutions

Manual Tester

7 August
2021

Previous Employer 1

C2fO Priority Vendor
technology

BA

21 November 2020

Previous
Employer 2

Great Values pvt limited

Software Trainee

5july
2018

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will check an internet connection that is it
working fine or not.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Go to
Mobile Settings.

2. Search for Bluetooth Options.

3. On the Bluetooth.

4. Search the name of Bluetooth speaker.

5. Pair with Bluetooth speaker.

6. Connect to the mobile with bluetooth speaker.

What according to
you makes you a good candidate for customer service or technical support
job?

Technical Support Job

On a scale of 1 - 5
please rate your fluency in spoken English

4