Subject: Tech Support Candidate - Wali hasan Khan
From: Wali hasan Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Mar 2022 02:50:14 -0400

| | Tech Support Test

Name | Wali hasan Khan
E-mail | [email-masked]
Phone Number | (+91) 9891394500
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Okhla new delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | Na | Na |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 step. I will first go to the browser settings and delete the cache and cookies from the browser.
2 step. Then i will reconnect the wifi or the ethernet cable.
3 step. Then i will again try to open the page (www.ndtv.com) with the same browser
Or try with any other browser

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i will on the bluetooth speaker then i will open the bluetooth of my mobile phone. After that i will select the option pair new device. Then i will be able to see a new device name of the bluetooth device. And i will click on the name of the bluetooth device and the phone will start pair with the bluetooth device. And now we can play songs and watch movies etc.
What according to you makes you a good candidate for customer service or technical support job? | According to me I will not say that i am the best candidate for this profile. But i will say that yes i am an integrated person and also have the potential to work hard and smart. I am the person of trust and I try to achieve my goal withi  n the given time. Also i am talkative person and i like to talk a lot with others so i think from my side i am best for this profile.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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