Subject: Tech Support Candidate - Vamsi Nalliboyena
From: Vamsi Nalliboyena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Mar 2022 01:38:34 -0400

| | Tech Support Test

Name | Vamsi Nalliboyena
E-mail | [email-masked]
Phone Number | (91) 9704752139
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Susoft solution | Hyderabad | 12/03/2022 | 23000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Once I check the system and i can go with my settings if there is any problem after that I can off my entire system and on again ..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On the Bluetooth and go through the Bluetooth settings and then search for device and do connect
What according to you makes you a good candidate for customer service or technical support job? | Way of talking
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |