Subject: Tech Support Candidate - TALIYA YAZDANI
From: TALIYA YAZDANI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Mar 2022 09:13:53 -0500

| | Tech Support Test

Name | TALIYA YAZDANI
E-mail | [email-masked]
Phone Number | (91) 9555180720
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Uppcl | Engineer trainee | 30 |
Previous Employer 1 | Abs system and service pvg.ltd | Sales depa | Dec 2021 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

•Check the web address (URL) in the address bar.

•Delete your cookies.

•Change your proxy settings.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

• Switch on the Bluetooth speaker.
• tap on mobile Bluetooth.
• Connect with a paring device.
• Finally, now connected.

What according to you makes you a good candidate for customer service or technical support job? | I have experienced how to deal with customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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