Subject: Tech Support Candidate - Samriddh Sharma
From: Samriddh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Mar 2022 05:29:29 -0500

| | Tech Support Test

Name | Samriddh Sharma
E-mail | [email-masked]
Phone Number | (+91) 8871781329
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bhopal
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check for internet access then in command prompt use ping command to troubleshoot web connectivity of site if after verifing everything works  good and still getting error then reinstall browser and reinstall network drivers also many times may happen due to network driver error may occur.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth of both speaker and mobile phone
on phone go to settings>bluetooth find  the bluetooth device using option search for devices and when bluetooth speaker found click on the same bluetooth of phone will be paired with speaker . All done good to go use speaker for playing songs.

What according to you makes you a good candidate for customer service or technical support job? | For Technical support Skills required that is the pc knowledge and even networking knowledge i have those skills and even no issue in communicating in English  with clients.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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