Subject: Re: Arabic Language Test - Yazan Ghannam
From: Shakeeb Arsalan <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, HR Livesalesman <[email-masked]>, aishwarya jaiswal <[email-masked]>
Date: Sat, 12 Mar 2022 02:26:46 -0700 (MST)

Good, To be considered. 

Regards 
Shakeeb 

From: "Yazan Ghannam" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "aishwarya jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, March 11, 2022 3:33:20 AM 
Subject: Arabic Language Test - Yazan Ghannam 

	
	
			Foreign Language Screening Test 
		Name 	Yazan Ghannam / (+91) 9638039986 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	عزيزي المستهلك، شكرا على التواصل معنا 
نأسف على عدم وصول طلبك في الوقت المحدد علما أننا أرسلنا طلبك في نفس اليوم الذي طلبته ولكن بسبب خطأ في عنوانك لدى شركة الشحن أدى إلى تآخر وصوله اليك. سنتواصل مع شركة الشحن لتفادي تكرار هكذا امر ولضمان وصول المنتج بأسرع وقت اليك. 
ارضاؤكم هو هدفنا..خدمة الزبائن 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	عزيزي المستهلك، شكرا على تواصلك معنا 
نأسف على حدوث ذلك, سنقوم بمعالجة المشكلة في أقرب وقت ممكن مع تجنب تكرار حدوث مشاكل مشابهة 
ارضاؤكم هو هدفنا ..فريق هوم بوكس.