Subject: Tech Support Candidate - Priyanka Kumari
From: Priyanka Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Mar 2022 23:51:24 -0500

Tech Support
Test

Name

Priyanka
Kumari

E-mail

[email-masked]

Phone Number

(843327) 8340727798

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Sitamarhi, Bihar

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Networking - advance
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. I will restart my computer first.

Because many basic problems can be solved simply by restarting the
device.

When you restart the device it clears caches.then you can easily do your
work.

2. Then I will make sure that the internet connection is working properly or
not.

3. After that I will check if the website (www.ndtv.com) is down for everybody
or just me

4. If there will be any problem doing all the steps,

I will fix it.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.First swipe down from the top of the
screen.

2. Then touch and hold Bluetooth.

3. After that tap on pair new devices and if you don't find pair new device then
check under available devices.

4.After that tap the name of the Bluetooth device you want to pair with your
device.

5. When your phone and Bluetooth device are connected.the device shows as
connected.

What according to you makes you a good candidate
for customer service or technical support job?

I think i
am a good candidate for technical support job because I have technical
skills,problem solving skills.And i consider myself as a very focused person and
i always work towards my goals in very afficient manner.

I am a team player and very optimistic in tough times.also i am a quick
learner.

Thanking you.

On a scale of 1 - 5 please rate your fluency in
spoken English

4