Subject: Tech Support Candidate - Pranjal Chauhan
From: Pranjal Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Mar 2022 10:10:05 -0500

Tech Support
Test

Name

Pranjal
Chauhan

E-mail

[email-masked]

Phone Number

(+91) 6396382241

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Bijnor (up West)but my
relatives live in greater Noida

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio
Ms office
Suite

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1.firstly i can reload the site 2-3 times

2. If not Check this site from any other web browser

3.if not clear unwanted running program and try to clear cache memory and trying
again

4.sometimes site can show green colour lock that means site can't be secure in
this condition we can give the permission to running

5.check internet connectivity again

6. Waiting for sometime there is some server issues

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.open Bluetooth option on your phone

2.open power option "on" in speaker for connecting

3.check device name on your phone

4.pairing option is given then click ok

5. Device get pairing

What according to you makes you a
good candidate for customer service or technical support job?

According to my qualification and technical background .I
considered myself as a suitable candidate for the position of technical support
job

On a scale of 1 - 5 please rate your fluency in
spoken English

3