Subject: Tech Support Candidate - Deepesh Sharma
From: Deepesh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Mar 2022 08:19:24 -0500

| | Tech Support Test

Name | Deepesh Sharma
E-mail | [email-masked]
Phone Number | (91) 7503402905
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hom india pvt ltd | Quality Analyst | | 21527
Previous Employer 1 | Bluone | Quality Analyst | 31-3-2021 | 21527
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, we will check the internet connection. Then we try to reload the page.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we on the Bluetooth of mobile then we search the new device.Tap on the Bluetooth speaker name and pair it with speaker and then Bluetooth is connect with the speaker.
What according to you makes you a good candidate for customer service or technical support job? | I don't what makes me a good candidate for technical support, because of my experience in us healthcare to interact with the client through mail. I am sure this role is fit for me.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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