Subject: Tech Support Candidate - sarfraz ashraf
From: sarfraz ashraf <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Mar 2022 09:36:19 -0500

| | Tech Support Test

Name | sarfraz ashraf
E-mail | [email-masked]
Phone Number | (91) 7737175251
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Madhubani ,Bihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | bcits | IT manager | 21.8.2021 | 25000
Previous Employer 2 | Bgsya | Deo | 30.9.2020 | 12242

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.I will refresh it again and try to open to the website.
2.If again I unable to open the I will shift to another browser.
3.I will again check the domain and IP address.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Open the bluetooth of  the speaker as well as mobile phone from the toolbar .
2.search the list of bluetooth options on the mobile phone bluetooth list.
3.we will find the options of bluetooth device in the phone the we will connect the bluetooth of  mobile and device.

What according to you makes you a good candidate for customer service or technical support job? | As I am technical graduates well equipped with os and browser. I have previously work for  various IT portals of clients as well as companies.As previous employer of government project I work as Deo cum Technical supports.In Teleperformace I work for Amazon uk clients .In governments projects as work on e-aapda,Gpdp,Baad Rahat portal ,gpms.I also done advance diploma in computer applications from sca,Madhubani and have sound knowledge on ms office packages especially on ms -excel.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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