Subject: Arabic Language Test - Abdulatef Al sayadi
From: Abdulatef Al sayadi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Mar 2022 09:20:23 -0500

| | Foreign Language Screening Test

Name | Abdulatef Al sayadi     /  (0091) 9581522478    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

مرحبا محمد
شكرا لا اختيارك التسوق معنا

نعتذ  جدا عن الخطاء  اثنا توصيل طلبك. الرجاء تزويدنا بعنوانك الصحيح حتى نتمكن من خدمتك بشكل أسرع
وافضل  نعتذر مره اخرى وشكرا لك للتواصل معنا.

اتمنى لك يوما جيدا.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Abdul,

We are sorry for the inconvenience caused and would like you to share a screen shot of the damage and and forward it to our email id so we can act accordingly.

Thank you.

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