Subject: Arabic Language Test - Abdullah Jmi
From: Abdullah Jmi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Mar 2022 09:16:21 -0500

| | Foreign Language Screening Test

Name | Abdullah Jmi     /  (91) 6387783201    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello ,
I m sorry for your problems but the address given by you  was wrong and I request to you please give your correct address so I send your courier on time .
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello ,
We r sorry for your problems and I send our team to check your product and what types of problems and scratches on your TV . If our policies exist to return products so I will return and give your money but firstly our team come to your home and check our products.
Thank you

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