Subject: Arabic Language Test - MD SAQUIB
From: MD SAQUIB <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Mar 2022 10:43:41 -0500

| | Foreign Language Screening Test

Name | MD SAQUIB    /  (500008) 7836024318    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sub:   product from e.commerce pvt ltd

Dear Neerja
I would like to inform you that your product is on the way, because your address mentioned in your account is wrong as per courier. Kindly correct your address, you will get very soon.

Regards
Baby shop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Neerja

I hope you are doing well. As per your email, you are not satisfied with my product, don&#039;t worry, my worker will get you soon to solve your problems

Regards
Baby. shop.com

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