Subject: Arabic Language Test - MD SAQUIB
From: MD SAQUIB <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Mar 2022 10:43:16 -0500

Foreign Language
Screening Test

Name

MD SAQUIB
/  (500008) 7836024318    / [email-masked]

Whats your first
language

Arabic

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

Sub:   product from e.commerce pvt ltd

Dear Neerja

I would like to inform you that your product is on the way, because your address
mentioned in your account is wrong as per courier. Kindly correct your address,
you will get very soon.

Regards

Baby shop.com

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi
Neerja

I hope you are doing well. As per your email, you are not satisfied with my
product, don't worry, my worker will get you soon to solve your problems

Regards

Baby. shop.com