Subject: Tech Support Candidate - Vijay Shanmukh
From: Vijay Shanmukh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Mar 2022 09:46:38 -0500

| | Tech Support Test

Name | Vijay Shanmukh
E-mail | [email-masked]
Phone Number | (+91) 7674083776
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Icici bank | Phone banking officer | Still working | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I will check internet settings.
I will clear all temp files and cache and I will check proxy settings enabled or disabled

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on bluetooth option and click on search devices and click on available device and connect to Bluetooth
What according to you makes you a good candidate for customer service or technical support job? | You need understand process of organization and skill which you are dealing.you should able to handle all type of customers and you need to understand issues of customer and provide resolution for customer patiently
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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